Customer support

Customer support

For the machines we look after: log a service call, order toner on your service agreement, send a meter reading or book a visit. The machine ID is in the box on the sticker on the front of your machine.

  • Log a service call
  • Order toner
  • Send a meter reading
  • Book a visit

How can we help?

Choose what you need. Only your name and a phone or email are required.

What do you need?
Which toner?

Toner for a machine on our service agreement is included. Freight is charged on each delivery.

The totals are on the machine's counter or meter screen. A photo of the screen is just as good.

Or call (07) 3484 0534. We never sell your details. Privacy.

Machine stopped? Call us.

Call (07) 3484 0534, Monday to Friday, 8am to 5pm. Tell us the machine and what it is doing; many problems are sorted over the phone.

Where is the machine ID?

In the box marked Machine ID on the Brisbane Copiers sticker on the front of the machine; the code on the sticker brings you to this page. No sticker? The serial number on the machine, or just your business name, is fine.

Toner on your agreement

Toner for a machine on our service agreement is included in the cost per page, with freight charged on each delivery. Order it when the machine says it is getting low, not when it has run out.

Not a customer yet?

This page is for machines we look after. Looking for a copier? See the range or ask for a quote.

Brisbane Copiers

Talk to someone who knows copiers.

Straight answers on machines, prices and agreements. Monday to Friday, 8am to 5pm.

Call Get a quote